Magical letters and wonderful customer service. My boys loved the Christmas letters and eagerly searched for them each morning. My eldest loves his tooth fairy letters which cheer him up with a story which you have to read with a special magnifying glass. Then there are the fantastic birthday letters from their elf Elfie! This year I forgot to order in plenty of time but we still got it in on the day and I was even reminded that I had sent the same one I ordered last year! and so a replacement one was found and sent out instead. Cannot recommend them highly enough.