I ordered the Xmas bundle of 25 letters with a few extra fun bits 🤗 placed the order at 7.48 am and at 9.27 a lovely lady had called me to let me know I’d doubled up on a few letters which I thought was above and beyond they could of just sent it all to me but instead made the effort to call explain and refund me all within 2 hours of making the order. Everything was then delivered to me the very next day in plain packaging. I am honestly over the moon the letters look amazing I can’t wait till the 1st December 🎅🏼 their customer service was outstanding they truly care and I’ve never had such a quick delivery. I couldn’t recommend them enough x