I cannot put into words how lovely these letters are! I received them two days ago and had to read them all right away. A sweet story and very well written with delightful illustrations and splodges to further the magic. I cannot wait to see my son’s face when he gets his first letter after his reaction to the certificate yesterday! He had to take it to show everyone at a family get together last night. The customer service provided by Emily was second to none. There was a problem with paypal and Emily kept in regular contact with me, helped to resolve the issue and provided reassurance that I would definitely receive the letters on time. I have recommended International Elf Service to everybody and will definitely be a returning customer next year! Thank you so much Emily xx