The quality and content of the letters was great and the service fantastic. My two kids (aged 4 & 2) absolutely loved receiving their elf letters. They looked for their letter every day, which would “appear” magically, at various times, in places like, on their favourite chair, on their pillow, on their bookshelf etc. They would get so excited when they found one and then we read it together every night before bed. Will definitely do it again next year.