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International Elf Service

Making Reading FUN! ... Personalised Mail from the Most Magical Post Office

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Christmas Elf Letters

Read our full guide to how personalised Elf letters work

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How Does Father Christmas Know?

Father Christmas and the International Elf Service

Not all children receive letters from the North Pole, and that is because the Elves and Father Christmas are so busy getting everything ready for the Big Delivery on Christmas Eve, there’s only time to send out 2,654,789 letters each year.

So how does Father Christmas choose which children will be the recipients of North Pole Christmas Letters and Personalised Christmas Elf Letter Bundles? Well, even though he has his own computer (and lots of help from Elf Lyra, his super duper technology whizz) he still uses a most old-fashioned way to decide. He watches while the Postmaster General writes out an extremely long list of names on an even longer rolled-up piece of paper. As the Postmaster General unrolls the scroll, he runs his finger slowly down the list and waits for the signal. Every so often the assistant Christmas Elf shouts out "That one!" at the top of their voice and Father Christmas writes down the name and details of the chosen children.

Christmas Eve

And then, of course, the best thing of all is when Father Christmas visits on Christmas Eve. Even though he's super busy delivering all the Christmas presents and Christmas gifts, he always tries to find time to leave behind his Father Christmas Feedback Form (to thank the children for the snack they left). And for the really lucky ones, he sometimes writes a personalised letter for Christmas Morning. It's so VERY exciting to receive any of the letters via the International Elf Service, but particularly one from Father Christmas himself!

Father Christmas or Santa Claus?

You can choose for your personalised Christmas Elf Letters to refer to Father Christmas or Santa Claus. Do you call him Father Christmas, Santa Claus or just simply Santa? Or perhaps you know him as Kris Kringle or Papa Noel. Some say he's Saint Nicolas (or Saint Nick). Others describe him as "that cuddly old man in the red suit with the big soft white beard". We all have different names for the most marvellous man in the North Pole. It's not important how we address him, as long as we believe. And no matter what we know, it's for sure that Santa Claus knows more about you than you know about him.

Baby's First Christmas or an Invitation to Lapland

Right from the magical minute you are born, your name is entered into Santa's Enormous Book Of Christmas Magic. And from this point on, a totally terrific Christmas tradition begins. From your own personal entry, Father Christmas knows where and when you were born, where you live, whether you have brothers and sisters, and just exactly what Christmas presents and Christmas traditions you like the best. You may even be the lucky recipient of a Baby’s First Christmas Certificate or perhaps an Invitation to Lapland!!

Personalised Christmas Elf Letters and Christmas Traditions

The best gift from Father Christmas and his Elves during the Christmas season are the personalised Christmas Elf Letters and Christmas Advent Letter bundles. All delivered with the help of International Elf Service. They really are the most magical missives from the North Pole. International Elf Service also help the Elves send out individual letters for Christmas Eve and Christmas Day and the all important Letter from Father Christmas - otherwise known as the letter from Santa (you choose). There's also some special single Christmas letters from the North Pole Elves and a North Pole Map of the Christmas Village. And finally, in case you're not at home for Christmas morning, there's an ‘Away For Christmas Eve’ Letter, too! Truly amazing and utterly magical! Not only that, Father Christmas also loves to hear about families enjoying and treasuring their Christmas Traditions. So he instructed the International Elf Service to put together a Personalised Family Christmas Memory Box Tradition. With this magical gift, you and your family can write down everything that happened on Christmas Day for years to come. You can include all your Christmas traditions and then keep them safe in the Memory Box to look back and reminisce over all the previous years. A wonderful Christmas Tradition. There's even a Personalised Baby’s First Christmas Memory Box Tradition in case you have a new member of the family.